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Navigating Journalism’s Transformational Crisis: Mercator Foundation Switzerland’s Perspective

Journalism is the “oxygen of the political system,” says Riccardo Ramacci, Head of the Media Programme at the Mercator Foundation Switzerland. In this interview, he reflects on why a healthy and pluralistic information ecosystem is essential for democracy and discusses the foundation’s approach to supporting journalism.

Why does Mercator Switzerland support journalism? How does this align with your broader organisational mission?

 Journalism, and the broader information ecosystem, are vital cornerstones of democracy. We consider the two to be strongly dependent on one another. This is especially true in a country such as Switzerland, where there are a lot of elements of direct democracy and political rights give citizens a lot of power to make important decisions. Democratic decision-making requires trustworthy and reliable information. Journalism is the oxygen of a democratically organized political system. In our philanthropic work, the topic of journalism aligns with all the other fields we are involved in, such as climate change and education. A healthy and critical information system, as well as strong and pluralistic media, are important to have constructive discussions about an equitable and ecologically sustainable future.

Has the focus of your journalism programme changed since it began?

 Yes. We started pretty organically through two of our thematic funding areas, democracy and digital transformation. In a democracy, the transformational crisis of media is a really important issue and a challenge for democracy itself. That’s why we’ve launched several media related projects and also some studies to look at the challenges of, for example, local journalism.

Similarly, we realised that the evolution of the digital public sphere was one of the most important aspects of the digital transformation society. That’s why we’ve launched some media literacy projects. We realised that through these two approaches, we could achieve a lot more impact if we combined them under one journalism program. As such, all the media related projects are now coherently bundled up together within one portfolio.

What kind of support do you provide within this portfolio?

It really depends on the needs of the grantees. We provide financial support: everything from bigger tickets, like long-term core funding and organisational development, through smaller project-related financing. In addition, we offer tailored capacity-building through our “coaching pool”. External experts provide advice or consultation on issues that concern our grantees. This can range from questions around the organisational structures, leadership, and strategy development to financial planning, fundraising, and communication concepts, et cetera. We also provide a professional analysis of the organisations themselves to identify the next steps they should take to develop further and strengthen themselves for the future.

Who is eligible for your support?

Our primary focus is within Switzerland, but we have an increasing European perspective with some projects and networks. This stems from the conviction that we cannot solve the societal challenges we currently face within national borders.

The focus of our support for the media and journalism funding is on what we call “information ecosystem organisations”. We focus on projects which typically serve more than one news outlet and strengthen the entire sector itself. This can mean legal aid or capacity-building with physical or technical infrastructure, but also networks, knowledge transfer, et cetera.

We also promote certain forms of new collaboration, because we believe that interdisciplinary and cross-sectoral collaboration is a key approach to the development of the media sector, which is currently in the midst of a transformation crisis. We pool different resources while still maintaining, of course, the plurality of the system.

But we do not provide direct media support. We only contribute through pooled funds, such as the Media Forward Fund or Civitates, to maintain arm’s length, which is a really important aspect for us when it comes to journalism funding.

We also support media literacy projects in order to improve the perception of news and journalism and stimulate the demand for information. So organisations which complement the education system, are also eligible for our funding.

What is the most important lesson you have learned from supporting journalism?

When we entered the field, we didn’t realise how complex and unique it is. Journalism is a commercial product which can be monetised, but it is also a common good which serves the higher purpose of informing society within a democratic system. Maintaining the balance between these two logics is not an easy task. For a philanthropic organisation it can be challenging to assess where it should and can be active, in collaboration with which actors. It is important to determine where philanthropy has a role within the media sector.

Another lesson was that you need patience and a long-term perspective for the funding and capacity-building, because it takes time to reach the public or build up a wider audience.

How do you assess the success of your programmes? Is there a particular success story you can share?

In the journalism program,  we work with a theory of change. In addition, we develop an impact framework with specific goals for each project, in close collaboration with the grantees. One of the crucial aspects for success is the key impact on one target group. This could be an audience or other journalists. Although to record a measurable change is sometimes tricky in this field.

The other aspect is the financial stability and health of the organisations, which is probably one of the most crucial and important questions in the field of media and journalism. You can measure this quickly and easily when you look at the budgets, the financial planning, the resources, and also potential new revenue streams.

Both aspects are vital to assess success. There needs to be a clear value for the target groups, but it is also crucial to maintain financial stability.

As far as success stories go: The first grantees of the Media Forward Fund, which received funding in the beginning of 2025, already show promising signs of growth thanks to philanthropic investment. One grantee could more than double its newsletter subscribers and gain more than 30% paying members within a couple of months.

What were the biggest challenges that you have had to face within the journalism programme?

The dynamic and constant change of the field and the sector. Many of the premises we originally had were quickly overhauled by technological or political developments. There is far more demand for funding than there is supply. Consequently, a lot of great and fundable ideas remain unfinanced. Resources and knowledge are leaving the ecosystem a lot quicker than new funding comes in. In this situation, prioritising what to fund remains a constant challenge for us.

And I already touched upon this earlier, but it also remains a challenge to precisely define what constitutes public interest journalism, what is the public value of journalism, and what this definition means for our work.

Do you have any special advice for organisations that have not funded or supported journalism yet, but are thinking about doing so?

One piece of advice might be obvious, but I would really recommend it: seek the advice of actors and organisations which already work in the field, such as the JFF. There are also other great organisations which provide a lot of insights. This was immensely helpful when we started the programme. Reach out to all these actors but also listen to the grantees and the field itself. Be courageous and start somewhere. It does not have to be perfect right away. To have an actionable approach and not to get lost within theoretical frameworks is also very important.

Collaboration is not only key for the grantees, but also for funders. My advice would be to collaborate with them as much as possible to strengthen impact, but also to navigate the complex question of what public interest journalism really means.