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The quality of news articles is assessed not only by their content but also by the media brand which publishes them. In today’s information-saturated environment, brands serve as cognitive shortcuts for readers, helping them navigate vast amounts of information. Consumer-based brand equity (CBBE), defined as the value a brand holds based on consumers’ awareness and associations, plays a critical role in this process. It is crucial for those providing financial support to journalism to understand this dynamic, as it emphasises the significance of brand reputation and the potential influence of brand equity on public trust and the perception of journalistic quality.

The role of journalism in supporting democratic societies is widely acknowledged. The quality of journalism is often gauged by its impartiality, reliability, and factual accuracy. However, there is no universally agreed-upon definition of news quality. There is a discrepancy between how journalists and consumers evaluate quality. However, studies indicate that the majority of news recipients can distinguish high-quality articles. This research extends this understanding by examining how media brands affect recipients’ assessments of news articles, particularly through CBBE.

Media brands act as reliable indicators of news quality, particularly in an environment where readers cannot personally verify the events covered in news stories. Brands convey emotional and cognitive associations that shape perceptions of content even before it is consumed. For example, articles from well-known, quality brands are typically rated more favourably than those from tabloid brands, even when the content is identical. This makes the media brand a critical factor in shaping audience evaluations, particularly in the online news environment, where strong brands often exert a greater influence on news selection than the content itself. The increasing prevalence of sensationalism has further obscured the distinction between quality and tabloid media, resulting in a convergence where both seek to deliver factual yet appealing content.

The study reveals that consumers rely on heuristic cues, such as media brands, to assess news quality when direct content evaluation is not possible. In this context, CBBE emerges as a critical factor. A positive CBBE results in stronger brand loyalty, higher perceived quality, and more favourable brand associations, all of which influence how consumers assess news quality. The familiarity of a media brand can prompt the formation of cognitive associations, which in turn influence the perceived credibility and accuracy of the news articles it publishes. The research demonstrates that articles from reputable brands like Süddeutsche Zeitung are generally evaluated more favourably than those from sensationalist brands like Bild. This effect is mediated by CBBE.

For journalism funders and donors, the implications are clear. CBBE, driven by brand awareness and consumer associations, directly impacts the perceived quality of news, particularly in areas such as factual accuracy, impartiality, and relevance. News outlets with a strong, positive brand identity can effectively signal high-quality journalism to their audiences, even in cases where the actual content may not be significantly different from that of their competitors. This indicates that maintaining a robust and reliable media brand is vital for maintaining audience trust and ensuring that quality journalism is recognised and valued by the public.

The research also examined how the impact of CBBE differs across various quality subdimensions. It revealed that brand influence was particularly strong in assessments of factual accuracy and impartiality, while its impact was less pronounced for dimensions like comprehensibility. This suggests that readers may rely more heavily on brand equity when evaluating elements of news that are more challenging to assess based on the content alone. For journalism funders and donors, this emphasises the value of investing not only in the production of quality journalism but also in the development and maintenance of strong media brands. A positive brand image is an effective tool for ensuring that quality journalism is perceived as such by its audience.

The convergence of quality and tabloid journalism also presents another challenge. The role of media brands in signalling news quality becomes even more critical. Funders and donors need to consider how this convergence affects public perception of journalistic quality and what it means for their support of independent, high-quality journalism. In a media landscape where strong brands can enhance the perceived quality of journalism, supporting media outlets in building their brand equity may be as important as funding content creation.

Nevertheless, while CBBE plays a significant role, other factors like brand knowledge and the physical presence of media outlets (e.g., their visibility in public spaces) also contribute to how news quality is perceived. For funders and donors, understanding the full range of factors that influence audience perception of quality is essential for making informed decisions about where to direct their support. By helping media outlets build positive brand equity and maintain a strong public presence, funders can enhance the impact of their contributions, ensuring that quality journalism is recognised and trusted by the public.

Leuppert, R., Bruns, S., Rahe, V., & Scherer, H. (2024). What’s a news media brand worth? Investigating the effect of cognitive brand representations on recipients’ quality assessment of news articles. Journalism, 0(0). https://doi.org/10.1177/14648849241285497